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The Consumer Protection Association

Promoting Consumer Trust in Professionals and Qualified Tradesmen

The Consumer Protection Association is a top UK consumer protection agency. A national organisation that has been helping consumers and installers for over twenty years, the CPA is recognised as the number one resource for connecting accredited home improvement installers with consumers.

Regulated by the Financial Conduct Authority (FCA), we offer a range of products to protect the consumer when purchasing home improvements, delivering complete peace of mind from the beginning to the end of the project, and beyond.

What is Consumer Protection?

The CPA offers a range of products to make sure that consumers who enter into a contract to have work undertaken on their property are insured against unforeseeable circumstances such as tradesmen going into liquidation or administration. Among our products we offer a deposit protection service, an Insurance Backed Guarantee (IBG) and financial services, to ensure that the consumer is protected throughout, and after, the build or installation process.